25th March 2020
In order to safeguard the health, safety and welfare of patients, staff and the wider community we have moved to an initial telephone appointment for all patients.
If following the telephone consultation the clinician feels you need to attend the surgery they will allocate a time for you to attend and you will be asked to ring the doorbell.
Many surgeries operate a triage as part of their routine practice, therefore we are taking these steps as a precautionary measure.
If you need to request medication please use the telephone ordering service (POD), online patient access or you can post your paper request in the outside letter box and these will be collected daily.
All prescriptions will be sending directly to your nominated chemist or Shires chemist if you do not nominate an alternative.
COVD Coronavirus- Request for MED3 Fit Notes or GP Letters
Patients requesting a ‘Doctors Sick Note’ (Med3 Fit Note) or GP letter for absence relating to COVID19 Coronavirus.
In light of the current Coronavirus situation, we have provided this letter as standard response for all patients or employers who might request a Med3 Fit Note or ‘Sick Note’ for periods of absence due to Coronavirus.
Request for sick note
This letter applies to all patients registered at Springfield Medical Practice
Government advice for employees is as follows:
By law, medical evidence is not required for the first 7 days of sickness (employees can self-certify). After 7 days, it is for the employer to determine what evidence they require, if any, from the employee. To make it easier for people to provide evidence to their employer that they need to stay at home, we are developing an alternative form of evidence to the fit note. These will be available shortly be available through https://111.nhs.uk/
In the meantime we continue to urge employers to respect the need to stay at home where they are following government advice to do and show flexibility in the evidence they require from employees.
Further information for employers is available here:
Some employees may be required to isolate themselves due to another member of the household being symptomatic, or through high risk. In these cases, your GP will not be able to issue a Med3 as time off as not due to illness, and isn’t affecting your ability to work, but rather is a precaution to avoid transmission of any illness that is yet to produce symptoms. Once again, the Government expect employers to be sympathetic in these circumstances.
Whilst we appreciate that this may cause difficulties between employees and employers. GPs have a responsibility to prioritise the assessment and management of healthcare needs of patients who are acutely unwell, rather than spending time dealing with requests for sick notes, particularly when they aren’t in a position to issue one.
GP’s may issue Med3’s for patients who advised not to work where the reason is NOT related to Covid19, however this will be assessed on a case by case basis in line with current demand.
Important government update.....16th March....
Springfield Medical Practice will follow the advice and ensure that only urgent and worsening health conditions are dealt with to prioritise care. This is a rapidly changing situation and we must make plans.
Routine issues will have to wait. Childhood Immunisations will continue as long as the family is well at the time. Vital blood tests will continue, as will prescriptions, and basic contraception.
Where possible we will be asking those that are not already signed up to electronic prescriptions to do so. This means that they can sent quickly to your chosen chemist.
We will email and text other information and forms where possible.
All our staff are working extremely hard to ensure that your safety and theirs is maintained. If we all get sick, then we’re in a pickle. When staff ask about your problems, please give them as much information as possible as this will guide them to getting you the help you need, this won’t always be a GP. All staff are bound by confidentiality agreements.
Where possible please use online resources. All patients will be telephoned in the first instance. We have video calling available. Please ensure we have an up to date mobile number. Book online if possible too and a new system will be coming in very soon.
The NHS and IT systems are quickly helping to ensure that we have different ways of working, including when staff will also need to self isolate themselves.
Be safe, be kind and take care of others!
Love from all at Springfield x
Please do not book an appointment, or go to a GP surgery, pharmacy or hospital if:
- you think you might have coronavirus
- in the last 14 days you've been to a country or area with a high risk of coronavirus
- you've been in close contact with someone with coronavirus
NHS 111 has an online coronavirus service that can tell you if you need medical help and advise you what to do. This can be accessed from www.nhs.uk.
Call 111 if you need to speak to someone.
Please stay at home if you have coronavirus symptoms
Stay at home for 7 days if you have either:
- a high temperature
- a new, continuous cough
Do not go to a GP surgery, pharmacy or hospital.
You do not need to contact 111 to tell them you're staying at home.
Urgent advice:Use the NHS 111 online coronavirus service if:
Only call 111 if you cannot get help online.