Noticeboard


You’ll hear a lot in the coming days about GPs being on strike and various twists on this. We are not on strike but we are taking a stance about inadequate practice funding and unfunded work. We want to keep our surgery as your local surgery and family GPs. Practices are closing and jobs are being lost nationally. The short video below explains what is actually happening. We get £107 per patient per year. 30 pence a day, to provide your healthcare, whether you see us once in 10 years or see our healthcare team several times a week. You will notice some changes in the coming months, but as the GP partners, we are doing this to protect our staff, but ultimately we are doing this to provide continued and SAFE patient care.

Please see link below to video. 



NHS Complaints Procedure

Springfield Medical Practice operates within the NHS Complaint Handling Regulations that came into effect in April 2009 and Care Quality Commision Outcome 7.

Please see the link below for details and useful documents.

All of the below can be obtained from reception on request or email. 

NHS Complaints Policy and Procedure

 



 
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